Playing vs Coaching

by Jamie Flinchbaugh on August 29, 2017

One common instruction many coaches violate is trying to play the along side their players while they are coaching.  This often happens in business and when it does we get the same result – much less effective coaching because you lose your ability to be objective and to be a true observer of the process. […]

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The Hidden Costs of Batching [Lessons from the Road]

08.08.2017

Have you ever been on the end of a batched process?  Chances are you have, either in your workplace or in your everyday life.  If you have ever been discharged from a hospital or experienced a yearly performance review, you were likely “batched”.  In the Lessons from Road the Column I recently wrote for IndustryWeek, […]

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Are boards of directors focused on strategy?

07.11.2017

Theoretically, each higher-level of management should be increasingly long-term focused. That certainly includes the role of the board, who with their role on shareholder value and governance, must ensure that the short-term doesn’t crowd out the long-term. CGMA summarized two surveys assessing boards and the barriers to strategic oversight. Their two two reasons include not […]

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The Founder and Experimentation

06.27.2017

Learning what works and what doesn’t work is driven by experimentation, real-world trials that inform us about cause and effect. How do we improve the ability to experiment? By reducing the cost, the effort, the friction required to test what works. As we continue my effort to de-jargonize (ok, that’s not a real word) lean […]

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People Bottlenecks

06.20.2017

In the flow of a manufacturing plant, the bottleneck should often be the most valuable, or at least most expensive asset. We actually should be designing our processes around that fact, and then ensuring there is no unnecessary waste in the process that affects that bottleneck. In the Theory of Constraints, this is called “elevate […]

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The simplest way to get started with process improvement

06.16.2017

I have had many conversations lately where people are asking about the simplest way to get started with process improvement.  The simplest way is to start with one simple question – why.  

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Managing Strategic Efforts

05.26.2017

How do you measure your strategic imperatives? It depends on the type of strategy. Here is a 2×2 grid to help you evaluate alternative types of strategies, and what is important to pay attention to in order to ensure success. Once you have your strategies, you have to manage them. You must pay attention to […]

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How your thinking filters are affecting your process improvment

05.12.2017

There are two thinking “filters” that affect how we problem solve during the continuous improvement process.  They are both necessary but should not be used simultaneously.    

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PDCA vs PDSA in Problem Solving

05.05.2017

Plan Do Check Act (PDSA)  is a well known approach to continuous improvement and problem solving.  I propose you consider the PDSA approach that includes study and adjust to truly understand why you are getting the results you are.        

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Practicing Lean

04.28.2017

The idea that just as doctors practice medicine we must practice lean is the premise of a book I contributed to called Practicing Lean which was edited by Mark Graban. We must be wiling to evolve our practices and learn as we move forward.   Order a copy of the book today on Kindle or paperback.  You […]

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