The Hidden Costs of Batching [Lessons from the Road]

by Jamie Flinchbaugh on August 8, 2017

Have you ever been on the end of a batched process?  Chances are you have, either in your workplace or in your everyday life.  If you have ever been discharged from a hospital or experienced a yearly performance review, you were likely “batched”.  In the Lessons from Road the Column I recently wrote for IndustryWeek, […]

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Are boards of directors focused on strategy?

07.11.2017

Theoretically, each higher-level of management should be increasingly long-term focused. That certainly includes the role of the board, who with their role on shareholder value and governance, must ensure that the short-term doesn’t crowd out the long-term. CGMA summarized two surveys assessing boards and the barriers to strategic oversight. Their two two reasons include not […]

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The Founder and Experimentation

06.27.2017

Learning what works and what doesn’t work is driven by experimentation, real-world trials that inform us about cause and effect. How do we improve the ability to experiment? By reducing the cost, the effort, the friction required to test what works. As we continue my effort to de-jargonize (ok, that’s not a real word) lean […]

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People Bottlenecks

06.20.2017

In the flow of a manufacturing plant, the bottleneck should often be the most valuable, or at least most expensive asset. We actually should be designing our processes around that fact, and then ensuring there is no unnecessary waste in the process that affects that bottleneck. In the Theory of Constraints, this is called “elevate […]

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The simplest way to get started with process improvement

06.16.2017

I have had many conversations lately where people are asking about the simplest way to get started with process improvement.  The simplest way is to start with one simple question – why.  

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Managing Strategic Efforts

05.26.2017

How do you measure your strategic imperatives? It depends on the type of strategy. Here is a 2×2 grid to help you evaluate alternative types of strategies, and what is important to pay attention to in order to ensure success. Once you have your strategies, you have to manage them. You must pay attention to […]

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How your thinking filters are affecting your process improvment

05.12.2017

There are two thinking “filters” that affect how we problem solve during the continuous improvement process.  They are both necessary but should not be used simultaneously.    

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PDCA vs PDSA in Problem Solving

05.05.2017

Plan Do Check Act (PDSA)  is a well known approach to continuous improvement and problem solving.  I propose you consider the PDSA approach that includes study and adjust to truly understand why you are getting the results you are.        

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Practicing Lean

04.28.2017

The idea that just as doctors practice medicine we must practice lean is the premise of a book I contributed to called Practicing Lean which was edited by Mark Graban. We must be wiling to evolve our practices and learn as we move forward.   Order a copy of the book today on Kindle or paperback.  You […]

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Define Lean by Behaviors, Part 4: Clearly articulate the lean behaviors that matter to you.

04.26.2017

Part 3 examined where are behaviors come from, and in this 4th and final part, we explore applying PDSA to culture change. Most cultures are accidental. They are created through the somewhat random walk of experiences that we encounter. Those who grew up during the Great Depression developed a sense of thriftiness and conservation. Those […]

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