Comments on: Diagnosing Current Reality as 1, 2, 3 http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/ on lean culture, transformational leadership, and entrepreneurial excellence Wed, 08 Feb 2012 00:37:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mike Gardner http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/comment-page-1/#comment-846 Mike Gardner Wed, 24 Mar 2010 13:41:53 +0000 http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/#comment-846 I used to do a lot of this based on the Honda 5 Principles for Problem Solving model (5P) and a great deal of emphasis was placed on the initial problem statement. Once this has been thoroughly understood and distilled, it is amazing how quickly the root causes come to light and the countermeasure ideas flow. As Jon states above--it is often only through the fact that our 5-why analysis did not move along that we realize we did not understand or state the problem well enough. Getting through the first part is often time-consuming and painful, but worth the effort. I used to do a lot of this based on the Honda 5 Principles for Problem Solving model (5P) and a great deal of emphasis was placed on the initial problem statement. Once this has been thoroughly understood and distilled, it is amazing how quickly the root causes come to light and the countermeasure ideas flow. As Jon states above–it is often only through the fact that our 5-why analysis did not move along that we realize we did not understand or state the problem well enough. Getting through the first part is often time-consuming and painful, but worth the effort.

]]> By: Jon Miller http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/comment-page-1/#comment-845 Jon Miller Mon, 22 Mar 2010 22:16:20 +0000 http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/#comment-845 Hi Jamie Thanks for the thoughtful post. I would add a caution on doing too much with 5 why or the root cause analysis in the problem statement definition / grasp the situation phase. It's almost better to wait until the problem has been fully grasped and a clear definition agreed before asking why. Of course it's an iterative process so it's possible to think you've defined the problem correctly, ask the 5 whys and then learn that you need to revise your problem statement. Hi Jamie

Thanks for the thoughtful post. I would add a caution on doing too much with 5 why or the root cause analysis in the problem statement definition / grasp the situation phase. It’s almost better to wait until the problem has been fully grasped and a clear definition agreed before asking why.
Of course it’s an iterative process so it’s possible to think you’ve defined the problem correctly, ask the 5 whys and then learn that you need to revise your problem statement.

]]> By: TIm McMahon http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/comment-page-1/#comment-843 TIm McMahon Mon, 22 Mar 2010 13:51:04 +0000 http://jamieflinchbaugh.com/2010/03/diagnosing-current-reality-as-1-2-3/#comment-843 Nice post Jamie. I think many organization unfortunately skip step # 3 and often start with step # 2. Like you say it is not easy but it is important to follow these steps. Fully understanding the problem is critical to solving the problem successfully. Tim McMahon A Lean Journey http://leanjourneytruenorth.blogspot.com Nice post Jamie. I think many organization unfortunately skip step # 3 and often start with step # 2. Like you say it is not easy but it is important to follow these steps. Fully understanding the problem is critical to solving the problem successfully.

Tim McMahon
A Lean Journey
http://leanjourneytruenorth.blogspot.com

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