Comments on: The Value of Rules http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/ on lean culture, transformational leadership, and entrepreneurial excellence Wed, 08 Feb 2012 00:37:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jamie Flinchbaugh http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/comment-page-1/#comment-1700 Jamie Flinchbaugh Fri, 02 Jul 2010 09:41:30 +0000 http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/#comment-1700 That's great Alice. This is in fact codifying the behaviors you want to see in terms of rules. I like the first one, because so many indicators value quantity over quality, so we often need a push to counterbalance this. That’s great Alice. This is in fact codifying the behaviors you want to see in terms of rules. I like the first one, because so many indicators value quantity over quality, so we often need a push to counterbalance this.

]]> By: Alice http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/comment-page-1/#comment-1699 Alice Fri, 02 Jul 2010 05:05:52 +0000 http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/#comment-1699 This is timely! We just had a reorganization in our company and I am in the middle of developing Mission, Vision, and Goals for my new team. I also started compiling a list of Team Values, but was having trouble figuring out how to present them to my team. Then I read this article. (My husband and I watch NCIS too and enjoy the Gibbs' rules.) Ah, ha! I will convert my Team Values into Team Rules - guiding, sometime flexible, and an open transparent way of holding everyone on the team accountable to the same standards: Always put quality over quantity. Never “band aid” a problem. Drive all problems to root cause identification and fix them for good. Never be satisfied with the way things are. Seek out ways to improve all aspects of your job. Eliminate processes that don’t add value to the product or for the customer. Always show respect to our team, our customers, and our suppliers - both internal and external. Be open and transparent with our team, our customers, and our suppliers - both internal and external. Save the company money wherever you can. Never lie or attempt to cover up the truth. Admit when you are in over your head and need help. Be accountable for your responsibilities from the beginning to the end. Own it. Be flexible when changes come along. Be dedicated to our team and to the company. Give your team members specific feedback and give it often, both the good and the bad. Be open to feedback. Be humble. Do not fixate on your personal weaknesses. Fixate on and pursue your strengths. Never attempt to resolve a disagreement or confront someone over email, pick up the phone or walk down the hall. First state the facts and then state your opinion. Call out anyone on our team, including your boss, who breaks a rule. Thanks, Jamie! This is timely! We just had a reorganization in our company and I am in the middle of developing Mission, Vision, and Goals for my new team. I also started compiling a list of Team Values, but was having trouble figuring out how to present them to my team. Then I read this article. (My husband and I watch NCIS too and enjoy the Gibbs’ rules.) Ah, ha! I will convert my Team Values into Team Rules – guiding, sometime flexible, and an open transparent way of holding everyone on the team accountable to the same standards:

Always put quality over quantity.
Never “band aid” a problem. Drive all problems to root cause identification and fix them for good.
Never be satisfied with the way things are. Seek out ways to improve all aspects of your job.
Eliminate processes that don’t add value to the product or for the customer.
Always show respect to our team, our customers, and our suppliers – both internal and external.
Be open and transparent with our team, our customers, and our suppliers – both internal and external.
Save the company money wherever you can.
Never lie or attempt to cover up the truth.
Admit when you are in over your head and need help.
Be accountable for your responsibilities from the beginning to the end. Own it.
Be flexible when changes come along.
Be dedicated to our team and to the company.
Give your team members specific feedback and give it often, both the good and the bad.
Be open to feedback.
Be humble.
Do not fixate on your personal weaknesses. Fixate on and pursue your strengths.
Never attempt to resolve a disagreement or confront someone over email, pick up the phone or walk down the hall.
First state the facts and then state your opinion.
Call out anyone on our team, including your boss, who breaks a rule.

Thanks, Jamie!

]]> By: Matt Wrye http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/comment-page-1/#comment-1691 Matt Wrye Tue, 29 Jun 2010 16:57:45 +0000 http://jamieflinchbaugh.com/2010/06/the-value-of-rules-2/#comment-1691 My rule is not to listen to consultants :) Just kidding. That was too easy :) My rule is to make sure my head and gut are aligned with the decision. If not, it never seems to work out as well as it could. When I follow just my head, I seem to get knee deep into something that is working but my heart isn't in so it isn't as successful as it could be. If I follow my gut, then I usually enjoy it but the results aren't ever their like I would like them to be. But when I follow my head and gut, everything seems to usually line up and I get the results while enjoying it. My rule is not to listen to consultants :) Just kidding. That was too easy :)

My rule is to make sure my head and gut are aligned with the decision. If not, it never seems to work out as well as it could. When I follow just my head, I seem to get knee deep into something that is working but my heart isn’t in so it isn’t as successful as it could be. If I follow my gut, then I usually enjoy it but the results aren’t ever their like I would like them to be. But when I follow my head and gut, everything seems to usually line up and I get the results while enjoying it.

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