April 2011

10 Management Traps – and How to Avoid Them

04.30.2011

Recently Steve Minter of Industry Week interviewed a range of people for an article he titled 10 Management Traps – and How to Avoid Them. The ten traps he lists are: 1. Not ‘Nipping it in the Bud’ 2. Squelching the Flow of Bad News 3. Doing Drop-Down Work 4. Spending Too Much Time on […]

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Entrepreneurship is problem solving

04.26.2011

I’ve written before that problems solving is a key still for innovation, in 3 Key Stills that Enable Innovation. This is why we must be building problem solving skills at every level of the organization. Perhaps one of the most important aspects of this is simply defining the problem. It’s sounds easy. So easy in […]

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A brief conversation on lean finance

04.25.2011

I recently gave a short interview on lean finance. It was more of an introductory conversation that spontaneously turned into an interview. It was a handful of questions. You can see the interview with Business Finance here.  

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Are Working on Gaps Always the Best Approach? [Guest Post]

04.20.2011

Guest Post: Shawn Patterson is the Senior Director of Corporate Services at DTE Energy where he is responsible for the Supply Chain, Fleet, Facilities, and Continuous Improvement organizations. Shawn has held numerous positions in multiple industries and is passionate about influencing lean transformations in organizations. We are all familiar with the typical Gap Closure Plan. […]

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Who is responsible for quality?

04.18.2011

For the past two weeks, I’ve been writing about topics related to quality. This is the last topic of the series, and it’s focus is on the role of the quality organization. There is always a tension between the quality organization, regardless of its title, and the rest of the organization: who is responsible for […]

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The Role of Feed-Forward in Your Quality System

04.12.2011

Last week I shared some of my thoughts on quality loops and quality systems. I continue that theme with an explanation of the feed-forward loop. One workstation feeds the next. One process feeds the next. One plant or building feeds the next. And at every point there is a risk of poor quality. To accommodate […]

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Who is the customer for your internal quality audits?

04.07.2011

Last week I was in an automotive manufacturing plant (a very large one) helping to lead a quality systems assessment. It’s purpose is to give the client feedback of how they can improve their quality by improving their quality systems, and linking them more clearly with the voice of the customer. It is based on […]

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Keep Your Quality Filters Sacred

04.04.2011

[I have been off the blog for a little while, for which I apologize. Hopefully, my business has given me plenty of interested topics for you, which I hope to publish in a timely manner.] Last week I was working with one of our consulting partners on an assessment of a quality system. This was […]

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