March 2012

Chrysler’s boss abandons the top-floor

03.27.2012

Where are your executive offices? And how do they affect the engagement of the organization? In the early 1990s, Chrysler built the Chrysler Technology Center. The design was intended to help communication. Each floor was dedicated to a different platform: minivan, large car, small car. Vertically, their functional focus on design, such as body or […]

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Experimenting outside the bounds of experience […more thoughts from The Talent Code]

03.20.2012

Experimentation is at the core of lean improvement. It is what PDCA: Plan Do Check Act is all about. It’s what drives learning, and knowledge development. But what happens when you’re experimenting outside the boundaries of known experience and knowledge. We build knowledge and experience from our own experiments, but that knowledge is less useful […]

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Learning through frequent (but safe) failure [thoughts from The Talent Code]

03.15.2012

“Failures are not something to be avoided. You want to have them happen as quickly as you can so you can make progress quickly.” – Gordon Moore, co-founder of Intel and creator of Moore’s Law If we learn more from failure than success, how do we do it in a controlled way and minimize the […]

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Don’t over-invest in high-level process design

03.13.2012

Should you design your process at the 30,000 foot level before the 5 foot level? What level should you focus on? If you only have 3 days to invest in process improvement, do you pick a major process and design at a high level or pick one element and dive into the details? These are […]

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