June 2012

Don’t Waste Your Metrics [Lessons from the Road]

06.26.2012

My latest column for Industry Week, Lessons from the Road, titled Don’t Waste Your Metrics has been posted. Here is the intro:   Most every company has metrics permeating every meeting, discussion and decision. Metrics are as ubiquitous as email and problem solving and taken for granted to an equal level. Here are some keys to […]

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Standardization, or high agreement (on The Lean Edge)

06.18.2012

This post originally appeared on The Lean Edge: The question asked is “Are work standards individual or collective?” Standardization is a very difficult topic for most people in lean. The difficulty starts with a past practice and perception that standards are something we give people to force them to do work in a way that […]

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