July 2012

Interview: Did We Get the Result We Expected to Get, and If Not, Why

07.29.2012

I was recently interviewed by Bill Fox of 5 Minutes to Process Improvement Success™. His  interview entitled Did We Get the Result We Expected to Get, and If Not, Why with Jamie Flinchbaugh has been posted. Bill was great to work with, and read The  Hitchhiker’s Guide to Lean in great detail in preparing forr our […]

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Canary in a Coal Mine Metrics

07.02.2012

Last week my IndustryWeek column titled Don’t Waste Your Metrics was released. It has generated a significant amount of discussion, as many companies find themselves in the situation of measuring far too many things, yet still not feeling like they know what is going on. I plan to build on this column, which is always […]

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