change agents

Losing Control of Your Lean Journey [Lessons from the Road]

02.11.2015

Do you feel a little out of control of your lean journey? Good. The lean journey is not one that can be so self-contained that one person or team can keep their arms around it. If they can, it either hasn’t reached that important transitional point, or you are choking it off. In this month’s […]

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Carry the wounded and shoot the stragglers: dealing with cynics and skeptics

12.02.2013

This post originally appeared on the Lean Learning Center blog. A question frequently asked of me is “what do I do about the people who won’t get on board?” This is too broad of a question, because there isn’t a single answer to the question, except “it depends.” What does it depend on? Primarily, the […]

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If you’re not frustrated, then you’re not working on the right problem.

01.03.2011

In my coaching, many of my conversations begin with a source of frustration by the individual. The source of frustration could be rooted in another person, or a team problem, or in their own abilities. But nonetheless, the frustration is there. This is a good thing. The philosophy that I’ve embraced is… If you’re not […]

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The North Wind and the Sun

11.04.2010

I’ve enjoyed connecting the fables of Aesop to lessons in lean and leadership. You can read my previous posts here. Here is a lesson about change management. How do you get engagement? How do you get compliance? The North Wind and the Sun A dispute arose between the North Wind and the Sun, each claiming […]

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Your own worst enemy

08.11.2010

I witness lean change agents get in their own way all the time. I’m sure I do it too. This is a common example that really can hold back an entire organization on the journey. It is the response to an inflection point. Change agents, of any kind of change, often begin by pushing against […]

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The Power of 1

04.22.2010

Last week I was visiting a very large operation in Costa Rica. As the strategy was being discussed, I noticed that we were going to review 5S efforts later in my visit. I started questioning this line of thought, because they had so many things going on in their organization and it was so large, […]

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Fail, Learn, Lead

01.18.2010

Do you have a lot of room in your organization for people to learn? Or as soon as they step out of their comfort zone, do things get a little scary? What you do as a leader has a huge impact on the behaviors of others in terms of their own learning. Scott Burken, author […]

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Successful Lean Steering Committees

12.21.2009

Do you have a group of people leading lean? Whether formal or informal, there is often such as group particularly early in the lean journey (meaning the first several years). I get a lot of questions by email, some by clients and others by readers. Many are two specific to the situation to share, but […]

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Frustrated in change?

12.07.2009

Are you a change agent who is frustrated? Good. That’s part of the job. [viddler id-fc7c72e4 h-370 w-437]  

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What is a Lean Leader?

11.11.2009

Today we began our Leading Lean course, which is one of my favorites. A lean expert who can’t engage other people stands alone. It takes leadership skills to turn a lean expert into a lean change agent. We do a fun little exercise in the morning of day 1 with the purpose of getting people’s […]

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