Posts tagged as:

Culture

Valid or reliable – is your culture right?

07.29.2010

This week I’ve been writing about the tradeoff between measuring things in a valid way or a reliable means. Two posts published so far are:

Valid or reliable – take your pick
Valid or reliable – trying to break the tradeoff

How does this impact culture?
Culture is one of the most vital yet most difficult to measure dimensions [...]

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Understanding the local culture

04.15.2010

In this next video in our Cultural Transformation Series, I talk about the impact that the local culture can have on the culture and behaviors that you are trying to drive.
For example, in some cultures it is considered beneath a manager to go out to the factory floor to talk to someone. In other cultures, [...]

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Integrity

03.29.2010

Some people believe integrity is something you are born with, or not. I don’t believe that, simply because I’ve seen people completely change their behaviors. In this next video of the Cultural Transformation Video Series, we explore the role integrity plays in leading culture change.

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Creating Employee Engagement, Part 4

03.08.2010

This is the final part of a 4 part series on Creating Employee Engagement. You can first read Parts 1, 2, and 3.
Skills Required for Engagement
Skill gaps to create engagement exist both in employees and managers, although most transformation efforts tend to focus on only one or the other group.
Employees need to be able to [...]

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Creating Employee Engagement, Part 3

03.05.2010

This is part 3 on employee engagement. Read Part 1 and Part 2.
The Development of Systems to Support Engagement
When conducting an assessment, one of the most revealing questions that I seem to ask is “if you have found waste or an opportunity to improve, what do you do with it?” I usually get answers ranging [...]

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Creating Employee Engagement, Part 2

03.03.2010

This is Part 2, you can read Part 1 on Creating Employee Engagement.
The Role of Culture in Engagement
Culture is the set of shared assumptions, beliefs, and principles that a group or organization holds. It is best measured or observed by the shared behaviors or habits that are exhibited.
A certain set of beliefs and behaviors need [...]

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Creating Employee Engagement, Part 1

03.01.2010

Learning happens in the classroom. Coaching happens through a formal mentor often away from our work. At least that’s what we’ve been lead to believe.  
But that view has many limitations.
As it applies to learning, learning is never internalized in the classroom. There is a difference between information, which is in the head, and knowledge, which [...]

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The Impact of Repetition

02.22.2010

We tackle the value of repetition on culture in the latest installment of the Cultural Transformation video series. The example given of a repeated pattern was SQDCM, or Safety Quality Delivery Cost Morale. This pattern was repeated in the organization at every level every day. Now, 15 years later, it has remained an embedded part [...]

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Guest post on Trust: T = (C x I) / R

01.20.2010

Recently I posted the first video series on Cultural Transformation and described the formula H x V x F > R. I received a response on a different formula, which we turned into a guest post by Rob van Stekelenborg. Rob is working with IG&H, a Dutch-based consulting firm that “makes strategy work” for their [...]

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H x V x F > R

01.15.2010

This is the first video in our Cultural Transformation series.
When trying to lead cultural transformation in any organization, whether tied to lean or not, there is no greater lever than the words, actions, and behaviors of the leader. In this video, we describe 3 key elements that you must be generating.

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