Posts tagged as:

Culture

Creating Employee Engagement, Part 1

03.01.2010

Learning happens in the classroom. Coaching happens through a formal mentor often away from our work. At least that’s what we’ve been lead to believe.   But that view has many limitations. As it applies to learning, learning is never internalized in the classroom. There is a difference between information, which is in the head, and [...]

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The Impact of Repetition

02.22.2010

We tackle the value of repetition on culture in the latest installment of the Cultural Transformation video series. The example given of a repeated pattern was SQDCM, or Safety Quality Delivery Cost Morale. This pattern was repeated in the organization at every level every day. Now, 15 years later, it has remained an embedded part [...]

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Guest post on Trust: T = (C x I) / R

01.20.2010

Recently I posted the first video series on Cultural Transformation and described the formula H x V x F > R. I received a response on a different formula, which we turned into a guest post by Rob van Stekelenborg. Rob is working with IG&H, a Dutch-based consulting firm that “makes strategy work” for their [...]

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H x V x F > R

01.15.2010

This is the first video in our Cultural Transformation series. When trying to lead cultural transformation in any organization, whether tied to lean or not, there is no greater lever than the words, actions, and behaviors of the leader. In this video, we describe 3 key elements that you must be generating. H is for [...]

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Building a Culture, One Habit at a Time

12.18.2009

I get a lot of emails and questions about culture change. I even get it directly: “how do you change culture?” Email isn’t quite sufficient for such a question, and either is a blog post. But we can peel back the layers of the cultural onion, one later at a time. Habits are a little-appreciated [...]

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4 Steps for Small Daily Investments

12.15.2009

What do you do when one of those little fires pops up? It’s not a big deal, it’s just a small problem. Put the fire out, move on to what’s next. After all there are many important projects to complete. But of course before you get to them, another fire pops up. It becomes a [...]

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Solve your own darn problems

12.03.2009

I was recently at a dinner meeting with a few people surrounding an event I was supporting, and at the table was both a young, aggressive, smart individual contributor from a large company and a 30+ year experienced general manager who knew his way around the flagpole. We got into a discussion about the young [...]

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Are you stupid or something?

11.13.2009

This is the thought process behind the reactions from managers more often than the words are actually spoken. Even if it were true, does that thought process help you improve? Does it help them? No, it just deteriorates the situation. Of course Forrest Gump had the ultimate response: “Stupid is as stupid does.” But I [...]

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Learning to Cook (or Focus on the Means)

10.26.2009

If you want to learn how to cook, who do you learn from? You could learn from the restaurant critic with their insight on what’s good and what’s not, or your could learn from a chef, who knows how and why to make the meal. I received a great question, or more accurately a challenge, [...]

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Innovation and Rewarding Learning

10.23.2009

Over on the Lean Blog Mark Graban wrote a post titled Innovation Is as Innovation Does? Besides channeling Forrest Gump, this makes a great point. Innovation is an outcome, but without a process we won’t get it. And that process includes culture, skill, systems, methods, and so on. Mark makes a point about what behavior [...]

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