Posts tagged as:

engagement

Valid or reliable – is your culture right?

07.29.2010

This week I’ve been writing about the tradeoff between measuring things in a valid way or a reliable means. Two posts published so far are:

Valid or reliable – take your pick
Valid or reliable – trying to break the tradeoff

How does this impact culture?
Culture is one of the most vital yet most difficult to measure dimensions [...]

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Creating Employee Engagement, Part 4

03.08.2010

This is the final part of a 4 part series on Creating Employee Engagement. You can first read Parts 1, 2, and 3.
Skills Required for Engagement
Skill gaps to create engagement exist both in employees and managers, although most transformation efforts tend to focus on only one or the other group.
Employees need to be able to [...]

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Creating Employee Engagement, Part 3

03.05.2010

This is part 3 on employee engagement. Read Part 1 and Part 2.
The Development of Systems to Support Engagement
When conducting an assessment, one of the most revealing questions that I seem to ask is “if you have found waste or an opportunity to improve, what do you do with it?” I usually get answers ranging [...]

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Creating Employee Engagement, Part 2

03.03.2010

This is Part 2, you can read Part 1 on Creating Employee Engagement.
The Role of Culture in Engagement
Culture is the set of shared assumptions, beliefs, and principles that a group or organization holds. It is best measured or observed by the shared behaviors or habits that are exhibited.
A certain set of beliefs and behaviors need [...]

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Creating Employee Engagement, Part 1

03.01.2010

Learning happens in the classroom. Coaching happens through a formal mentor often away from our work. At least that’s what we’ve been lead to believe.  
But that view has many limitations.
As it applies to learning, learning is never internalized in the classroom. There is a difference between information, which is in the head, and knowledge, which [...]

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