06.26.2012
My latest column for Industry Week, Lessons from the Road, titled Don’t Waste Your Metrics has been posted. Here is the intro: Most every company has metrics permeating every meeting, discussion and decision. Metrics are as ubiquitous as email and problem solving and taken for granted to an equal level. Here are some keys to [...]
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04.24.2012
My latest column for Industry Week, Lessons from the Road, titled Experiment Your Way to Success has been posted. Here is an excerpt: The heart of most effective continuous improvement is experimentation. Experimentation is the mother of all learning methods. It drives learning throughout an organization based on what is real, not based on [...]
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