12.22.2009
When you test, what attributes are you testing for? Most testing begins with design criteria. This is reasonable to include but not the right starting point. You must develop with the user in mind. You must test with the user in mind. You must test for actual use, not just the use you intended.
This past [...]
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10.23.2009
Over on the Lean Blog Mark Graban wrote a post titled Innovation Is as Innovation Does? Besides channeling Forrest Gump, this makes a great point. Innovation is an outcome, but without a process we won’t get it. And that process includes culture, skill, systems, methods, and so on.
Mark makes a point about what behavior we [...]
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