01.24.2012
Leaders ask people to tell them what problems they have. This isn’t a practice exclusive to lean. MBWA, or Management By Walking Around, even incorporated this concept. In some organizations, there are systems in place (whether digital or on a board) for individuals to capture and surface problems. We ask as part of one-on-ones. But [...]
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10.06.2011
The Northeast Shingo Prize recognizes business excellence regionally. They are established with the goal of making manufacturing facilities and other industries more competitive in the global marketplace, illustrating how world-class results can be achieved through the implementation of lean principles and techniques in core manufacturing and other business processes. This year I am giving the [...]
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